The Magic, Mystery and Mastery of Conflict with Gail Ferraioli
Monday, Nov. 12th, 2018 (6:30pm-8:30pm)

Gail Ferraioli from Clarity Mediations includes in her talk defining conflict; mirroring, identifying feelings and needs; the importance of narratives; avoidance behaviors - what we do and why we do it; triggers of conflict; reactivity and responsiveness - prompts for the brain and viscera; how to confront conflict - engaging in difficult conversations; restorative questions; communication insights; staying mindful of intentions and values; avoiding exits; and raising relationships and compassionate culture. This presentation includes both information delivery and interactive opportunities to learn communication skills and to ask questions. Participants may wish to bring a difficult situation they are experiencing to the program to learn how to manage the conflict in ways that are connecting rather than distancing and that preserve balance and peace within themselves.

Gail Ferraioli is an Advanced Practitioner Member of the Association for Conflict Resolution (Family Section), an Accredited Member of the New York State Council on Divorce Mediation, an Advanced Mediator Member of the Academy of Professional Family Mediators, and is Past President of the Rochester Association of Family Mediators. She specializes in the deepening and relationship growth of couples, utilizing her intensive training in Imago Couples Therapy. She promotes restorative justice practices through PiRI and the Gandhi Institute, is certified as a Facilitator for both Community Conferences and Peace Circles, and is active with faith-based and secular organizations. As the founder of Clarity Mediations, Gail envisions that individuals, couples, families, and organizations will choose respectful means of relating through times of difficulty, change and celebration to promote peace and healing in their lives and those of others. Visit www.claritymediations.com for more information.